Google Android 16 must disable the user's ability to wipe the device.

Severity	Group ID	Group Title	Version	Rule ID	Date	STIG Version
medium	V-276784	PP-MDF-993300	GOOG-16-013000	SV-276784r1140144_rule	2025-09-18	1

Description
This feature must be disabled to comply with DOD electronic records retention requirements for mobile devices. Otherwise, mobile device users could wipe the device, which would violate DOD policy. SFR ID: FMT_MOF_EXT.1.2 #47

ℹ️ Check
Review configuration settings to confirm the user is unable to perform a factory reset and the admin has the ability to inject a recovery account on the device so they can unlock Factory Reset Protection (FRP). This check procedure is performed on the device management tool and the Google Android 16 device. On the MDM console: Verify factory reset configuration: COBO and COPE: 1. Open user restrictions. 2. Verify that "Disallow Factory Reset" is enabled. Verify factory reset protection policy configuration: From the Android Enterprise policy management: 1. Go to the Factory Reset Protection section. 2. Verify that "Factory Reset Protection" is set to "Allow/Enabled". 3. Verify that the correct Google Account ID(s) is/are listed as allowed to unlock the FRP. On the managed Google Android 16 device, verify factory reset configuration: COBO and COPE: 1. Open Settings >> General management >> Reset. 2. Tap the "Factory data reset" option. 3. Verify that the "Action not allowed" pop-up appears and factory data reset does not proceed. If the Android device user is able to perform a factory reset or the admin cannot unlock the Android phone after an FRP event, this is a finding.

ℹ️ Check

Review configuration settings to confirm the user is unable to perform a factory reset and the admin has the ability to inject a recovery account on the device so they can unlock Factory Reset Protection (FRP). This check procedure is performed on the device management tool and the Google Android 16 device. On the MDM console: Verify factory reset configuration: COBO and COPE: 1. Open user restrictions. 2. Verify that "Disallow Factory Reset" is enabled. Verify factory reset protection policy configuration: From the Android Enterprise policy management: 1. Go to the Factory Reset Protection section. 2. Verify that "Factory Reset Protection" is set to "Allow/Enabled". 3. Verify that the correct Google Account ID(s) is/are listed as allowed to unlock the FRP. On the managed Google Android 16 device, verify factory reset configuration: COBO and COPE: 1. Open Settings >> General management >> Reset. 2. Tap the "Factory data reset" option. 3. Verify that the "Action not allowed" pop-up appears and factory data reset does not proceed. If the Android device user is able to perform a factory reset or the admin cannot unlock the Android phone after an FRP event, this is a finding.

✔️ Fix
Configure Google Android 16 device to disable the ability of the user to wipe the Android device. Enable the admin to inject a recovery account on the device so they can unlock FRP. On the MDM console: Disallow factory reset: COBO and COPE: 1. Open user restrictions. 2. Enable "Disallow Factory Reset". Set factory reset protection policy: COBO and COPE: 1. Device owner management >> Set factory reset protection. 2. From Accounts Section: Add Account >> Enter recovery account >> press "Ok". 3. From Enabled Section: Select "Enabled" to enable FRP policy. 4. Press "Save" to confirm all changes. Configuration API: factoryResetDisabled, frpAdminEmails[ ]

✔️ Fix

Configure Google Android 16 device to disable the ability of the user to wipe the Android device. Enable the admin to inject a recovery account on the device so they can unlock FRP. On the MDM console: Disallow factory reset: COBO and COPE: 1. Open user restrictions. 2. Enable "Disallow Factory Reset". Set factory reset protection policy: COBO and COPE: 1. Device owner management >> Set factory reset protection. 2. From Accounts Section: Add Account >> Enter recovery account >> press "Ok". 3. From Enabled Section: Select "Enabled" to enable FRP policy. 4. Press "Save" to confirm all changes. Configuration API: factoryResetDisabled, frpAdminEmails[ ]