The UEM SRG must alert the information system security officer and system administrator (at a minimum) in the event of an audit processing failure.

It is critical for the appropriate personnel to be aware if a system is at risk of failing to process audit logs as required. Without this notification, the security personnel may be unaware of an impending failure of the audit capability and system operation may be adversely affected. Audit processing failures include software/hardware errors, failures in the audit capturing mechanisms, and audit storage capacity being reached or exceeded. This requirement applies to each audit data storage repository (i.e., distinct information system component where audit records are stored), the centralized audit storage capacity of organizations (i.e., all audit data storage repositories combined), or both. Satisfies: FAU_ALT_EXT.1.1 Reference: PP-MDM-412059

Authenticate to the Workspace ONE UEM console as an administrator. Click the administrator's name in the top right to expose a drop-down menu. Select Manage Account Settings >> Notifications. If the radio button for "Logging Server Failure" is not set to "Console and Email", this is a finding. Note: If this procedure is not seen on the console, the Cloud Service Provider (CSP) is managing the setting. Contact the CSP to review the required setting.

Authenticate to the Workspace ONE UEM console as an administrator. 1. Click the administrator's name in the top right to expose a drop-down menu. Select Manage Account Settings >> Notifications. 2. Toggle the radio button for "Console and Email" next to "Logging Server Failure". 3. Enter an email to send the alert to (typically the Security Operations Center [SOC] or group distro). 4. Click "Save". Note: If this procedure is not seen on the console, the CSP is managing the setting. Contact the CSP to implement the required setting.