CylanceON-PREM must be configured with only one local Role to be used by the account of last resort in the event the authentication server is unavailable.

CylanceON-PREM uses a third-party identity provider (IDP) for access. The use of a "break glass" account is a critical failsafe measure for emergency situations where normal administrative access is unavailable.

Verify only Administrator (break-glass user) role is local.

1. Log in to the admin console. 2. Navigate to ACCESS MANAGEMENT >> Role Management. 3. Observe the list of Roles.

If any Roles other than break-glass/Admin Role exist, this is a finding.

Remove any local Roles except for Administrator (break-glass user role). Administrator privileges are required.

1. Log in to the admin console. 2. Navigate to ACCESS MANAGEMENT >> Role Management. 3. Under "Action", click the trashcan icon. (Note: If users are associated with the Role, the trash can icon will not exist. The user will need to be deleted first. CYLN-OP-000685) 4. Click "Remove Role".