The Omnissa WS1 UEM server must be configured with the periodicity of the following commands to the agent of six hours or less: - Query connectivity status. - Query the current version of the managed device firmware/software. - Query the current version of installed mobile applications. - Read audit logs kept by the managed device.

Without verification, security functions may not operate correctly and this failure may go unnoticed. Security function is defined as the hardware, software, and/or firmware of the information system responsible for enforcing the system security policy and supporting the isolation of code and data on which the protection is based. Security functionality includes, but is not limited to, establishing system accounts, configuring access authorizations (i.e., permissions, privileges), setting events to be audited, and setting intrusion detection parameters. This requirement applies to applications performing security functions and the applications performing security function verification/testing. Satisfies: FAU_NET_EXT.1.1, FMT_SMF.1.1(2) c.3 Reference: PP-MDM-411057

Review the Workspace ONE UEM server for a periodicity for reachable events of six hours or less for the following commands to the agent: - Query connectivity status. - Query the current version of the mobile device firmware/software. - Query the current version of installed mobile applications. On the MDM console, do the following: 1. Authenticate to the Workspace ONE UEM console as the administrator. 2. Navigate to Groups & Settings >> All Settings. 3. Under the "Devices & Users" heading: For Android, choose Android >> Intelligent Hub Settings. a. Under the "General" heading, if "Heartbeat Interval" is set to more than six hours, this is a finding. This setting handles querying of connectivity status and current version of mobile device firmware/software. b. Under the "Application List" heading, if the "Application List Interval" is set to more than 360 minutes, this is a finding. This setting handles querying for the current version of installed mobile applications. For iOS choose Apple >> MDM Sample Schedule. a. If "Device Information Sample" is set to more than six hours, this is a finding. This setting handles querying of connectivity status and current version of mobile device firmware/software. b. If "Application List Sample" and "Managed App List Sample" are set to more than six hours, this is a finding. This setting handles querying for the current version of installed mobile applications. Note: If this procedure is not seen on the console, the Cloud Service Provider (CSP) is managing the setting. Contact the CSP to review the required setting.

Configure the Workspace ONE UEM server with a periodicity for reachable events of six hours or less for the following commands to the agent: - Query connectivity status. - Query the current version of the MD firmware/software. - Query the current version of installed mobile applications. On the MDM console, do the following: 1. Authenticate to the Workspace ONE UEM console as the administrator. 2. Navigate to Groups & Settings >> All Settings. 3. Under the "Devices & Users" heading: For Android, choose Android >> Intelligent Hub Settings. a. To modify any settings, click "Override". b. Under the "General" heading, set "Heartbeat Interval" using the drop-down, if necessary. This setting handles querying of connectivity status and current version of mobile device firmware/software. c. Under the "Application List" heading, set the "Application List Interval", as necessary, to the appropriate number of minutes. There is no control for periodicity of reading audit logs. They are sent to the server automatically. For iOS, choose Apple >> MDM Sample Schedule. a. To modify any settings, click "Override". b. Set "Device Information Sample", as necessary, to the appropriate number of hours. This will control periodicity of both querying connectivity and querying the current version of mobile device firmware/software. Querying of installed mobile applications is controlled by both "Application List Sample" and "Managed App List Sample" fields. "Application List Sample" requests all the apps on the device (managed and unmanaged), whereas "Managed App List Sample" only returns MDM installed apps. Both samples return app versions. There is no control for periodicity of reading audit logs. They are sent to the server automatically. Note: If this procedure is not seen on the console, the CSP is managing the setting. Contact the CSP to implement the required setting.